Terms of service

Effective Date: August 25, 2026

1. Introduction

Welcome to Savvy Home AI. This website is operated by Savvy Home AI LLC, doing business as Savvy Home AI ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website at savvyhomeai.com ("Website") and any related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you use the Services on behalf of a company or another legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation

To access certain features of the Services, you may be required to create an account. You agree to:

  • Provide true, accurate, current, and complete information during registration
  • Maintain and promptly update your account information to keep it accurate and current

3.2 Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

4. Orders and Payment

4.1 Product Availability

All products listed on the Website are subject to availability. We reserve the right to limit the quantities of any products or services we offer.

4.2 Pricing

Product prices are subject to change without notice. We reserve the right to modify or discontinue products or services at any time, subject to applicable law.

4.3 Payment Terms

  • Accepted Payment Methods: Visa, Mastercard, PayPal, Apple Pay, and Google Pay
  • Payment Processing: Payments are processed securely through Shopify Payments or other payment providers displayed during checkout.
  • Billing Information: You agree to provide current, complete, and accurate billing and payment information.

4.4 Order Acceptance

We reserve the right to refuse, limit, or cancel an order for reasons including, but not limited to:

  • Product or service availability
  • Errors in product descriptions, pricing, or order information
  • Suspected fraudulent or unauthorized transactions
  • Restrictions imposed by our suppliers, payment providers, or shipping partners

If we cancel an order after payment has been received, we will issue a refund to the original payment method.

5. Shipping and Delivery

5.1 Shipping Policy

Please review our Shipping Policy for information about shipping times, costs, locations, and procedures.

5.2 Risk of Loss

All purchases are made pursuant to a shipment contract. To the extent permitted by applicable law, risk of loss and title for purchased items pass to you upon our delivery of the items to the shipping carrier.

6. Returns and Refunds

Please review our Return and Refund Policy for information about returns, exchanges, replacements, cancellations, and refunds.

7. Intellectual Property Rights

7.1 Ownership

All content on the Website, including text, graphics, logos, images, designs, videos, and software, is owned by Savvy Home AI LLC, its licensors, or its content suppliers and is protected by applicable intellectual-property laws.

7.2 Limited License

We grant you a limited, revocable, non-exclusive, and non-transferable license to access and use the Services for personal, non-commercial purposes.

7.3 Restrictions

You agree not to:

  • Reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of the Services without our prior written permission
  • Use our name, branding, trademarks, meta tags, or other hidden text without our prior written consent
  • Modify, reverse engineer, or attempt to extract the source code of any software used to provide the Services, except where permitted by law

8. User Content

8.1 Submissions

If you submit, upload, or post reviews, comments, photographs, or other content ("User Content") through the Services, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, translate, distribute, and display that content for purposes connected with operating, promoting, and improving the Services.

8.2 Prohibited Content

You agree not to submit User Content that:

  • Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, deceptive, or invasive of another person's privacy
  • Infringes any intellectual-property, privacy, publicity, or other proprietary right
  • Contains malicious software, viruses, or other harmful code
  • Misrepresents your identity, affiliation, or experience with a product or service

9. Prohibited Activities

You agree not to engage in any of the following activities:

  • Violating Laws or Rights: Using the Services for an illegal purpose or in violation of any local, state, federal, or international law
  • Disruption: Interfering with or disrupting the Services or any servers or networks connected to the Services
  • Unauthorized Access: Attempting to gain unauthorized access to any part of the Services, user account, computer system, or connected network
  • Fraud: Submitting false information, impersonating another person, or engaging in fraudulent transactions
  • Automated Use: Using bots, scrapers, or similar automated systems to access or collect information from the Services without our permission

10. Disclaimers and Warranties

10.1 "As Is" Basis

To the fullest extent permitted by applicable law, the Services are provided on an "AS IS" and "AS AVAILABLE" basis. We disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.2 No Warranty

We do not warrant that:

  • The Services will meet your specific requirements
  • The Services will be uninterrupted, timely, secure, or error-free
  • Information or results obtained through the Services will always be accurate, complete, or reliable
  • Every defect or error will be corrected

Some jurisdictions do not permit certain warranty exclusions, so some of the exclusions above may not apply to you.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Savvy Home AI LLC and its owners, directors, officers, employees, affiliates, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from:

  • Your access to, use of, or inability to use the Services
  • Unauthorized access to or use of our servers or personal information stored through the Services
  • Any interruption or cessation of transmission to or from the Services
  • Any malicious software or harmful code transmitted through the Services by a third party

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Savvy Home AI LLC and its affiliates, owners, directors, officers, employees, and agents from claims, damages, obligations, losses, liabilities, costs, or expenses arising from:

  • Your use of or access to the Services
  • Your violation of these Terms
  • Your violation of any third-party right, including intellectual-property or privacy rights
  • User Content submitted through your account

13. Termination

We may suspend or terminate your account or access to the Services if you breach these Terms, engage in unlawful activity, create risk or possible legal exposure for us, or misuse the Services. Provisions that by their nature should survive termination will remain effective after termination.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law provisions.

15. Dispute Resolution

15.1 Informal Resolution

If a dispute arises between you and Savvy Home AI, both parties agree to first attempt to resolve the matter informally. You may contact our support team at service@savvyhomeai.com within 30 days of the issue arising.

15.2 Mediation and Arbitration

If the dispute cannot be resolved informally, both parties agree that the dispute will be resolved through binding arbitration administered in accordance with the applicable rules of the American Arbitration Association. Unless otherwise agreed or required by applicable law, arbitration will take place in Massachusetts. The arbitrator's decision will be final and binding, and judgment may be entered in a court with appropriate jurisdiction.

15.3 Governing Law

These Terms and any dispute arising from them will be governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law provisions.

15.4 Class Action Waiver

To the fullest extent permitted by applicable law, disputes must be resolved individually and not as part of a class, consolidated, collective, or representative proceeding.

15.5 Exceptions

Either party may bring an eligible claim in small claims court or seek injunctive or equitable relief for alleged infringement or misuse of intellectual-property rights.

16. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. Updated Terms become effective when posted on the Website unless otherwise stated. Your continued use of the Services after updated Terms take effect constitutes your acceptance of those changes.

17. Miscellaneous

17.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the greatest extent permitted, and the remaining provisions will remain in effect.

17.2 Entire Agreement

These Terms, together with the policies referenced in them, constitute the entire agreement between you and Savvy Home AI regarding the Services and supersede prior agreements concerning the Services.

17.3 Waiver

Our failure to enforce a right or provision of these Terms will not constitute a waiver of that right or provision.

18. Contact Information

If you have questions about these Terms, please contact us:

  • Store Name: Savvy Home AI
  • Company Name: Savvy Home AI LLC
  • Address: 82 Wendell Ave, STE 100, Pittsfield, MA 01201, United States
  • Email: service@savvyhomeai.com
  • Phone: (508) 709-7373
  • Business Hours: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time (ET)